Career Opportunity at Gland Pharma: Executive to Assistant Manager – QA Market Complaints
Are you an experienced pharmaceutical professional looking to advance your career in Quality Assurance? Gland Pharma is currently hiring for the role of Executive to Assistant Manager in the QA – Market Complaints department at its Dundigal, Hyderabad location. This opportunity is perfect for candidates with strong analytical skills and a passion for quality and compliance.
📌 Position Details
- Role: Executive to Assistant Manager – QA (Market Complaints)
- Experience: 5 to 8 years
- Location: Dundigal, Hyderabad
- Qualification: B. Pharmacy / M. Pharmacy
- Salary: Best in the industry
🧑💼 Key Responsibilities
This role involves handling and resolving market complaints to ensure product quality and customer satisfaction. Responsibilities include:
- Receiving and acknowledging market complaints
- Investigating complaints in coordination with relevant departments
- Preparing and reviewing investigation reports
- Following up and verifying implementation of CAPAs (Corrective and Preventive Actions)
- Escalating critical issues to higher management
- Preparing and reviewing semi-annual trend reports
- Communicating with vendors and customers regarding issues
- Maintaining logs, records, and samples related to complaints
💡 Why This Role Is Important
Market complaints directly impact product credibility and customer trust. By identifying root causes and implementing effective CAPAs, the QA team ensures continuous product improvement and regulatory compliance. This role offers a chance to contribute significantly to product safety and customer satisfaction.
📧 How to Apply
Interested professionals are encouraged to send their updated resumes to:
👉 jagadees.komiri@glandpharma.com
Take the next step in your QA career with Gland Pharma – a leader in injectable manufacturing known for its high standards in quality and innovation.